8 articles
The sudo password allows you to become root
Updated over a week ago
If you reset the root password on your hosting provider, follow their instructions to complete the reset.
Logging in to your server with SSH gives you access to the Rails console, databases, and everything else on the server
A failed server log means something went wrong.
Hatchbox locks down servers with good security defaults for you.
Want to allowlist the Hatchbox IP addresses in your firewall? Here's our list of IP addresses.
Updating your server will make sure you have the latest packages and configuration
You might need to change your server's timezone so that it matches where you live
